The best casinos on the Internet are those that offer a secure, fair and trustworthy environment for wagering as also the best products and services. There are many sites on the Internet that inform players which are the best casinos as per their assessment. However it is fairly easy for players to make such assessments themselves. All they need to do is follow the guidelines given below.
Regulation and Certification
The best casinos are those that reveal their ownership details upfront. The names of the owners and operators are an asset to such casinos. The best casinos are licensed from reputed gaming jurisdictions that enforce fair practices and rigid controls. Some of the best gaming jurisdictions are Antigua and Barbuda, Kahnawake, Gibraltar, Malta and Alderney. Players need to check whether the license issued is valid or has expired before they start wagering at the casino. In order to ensure that the games are fair the best casinos get their operations regularly audited by expert agencies like eCOGRA and Technical Systems Testing. The certificates obtained by these agencies are displayed at the websites of the casinos. Ensuring the security of financial transactions is another important aspect that the best casinos follow. Many such casinos engage expert agencies to install and certify the security systems.
Software and Games
The casino games are the main offering of online casinos. The best casinos ensure that their players have a wide range of games to play. These include popular table games like roulette, blackjack and casino poker games as well as games like online slots and video poker. New games with innovative features are regularly added in the best casinos.
The casino software should be such that the games run smoothly without jerking or freezing. The best casinos recognize that players have different tastes and needs. Therefore they use software that allows the players to customize the playing arena to their liking. Players can adjust game speeds, audio volumes, screen sizes and many other features. Advanced features like auto play and game statistics are offered by the best casinos.
Bonuses and Promotions
There are about a dozen software providers servicing hundreds of online casinos. Therefore the online casinos are not much differentiated in terms of software and games. The best casinos create their unique identity by offering attractive bonuses and promotions. Large welcome bonuses are offered to induce new players to sign up at the online casinos. Existing players too are offered reload bonuses. The best casinos have excellent loyalty schemes in which players get loyalty points as they wager at the casino. These loyalty points are then redeemed for playing credits. In the best casinos the players are graded into VIP statuses depending on their level of wagering. Players in higher VIP statuses and get more benefits.
The best casinos also offer promotional events like online tournaments and lucky draws in which players get something extra and are therefore loyal to the casinos.
Online gambling is an activity in which players may have queries or problems that need to get resolved. The best casinos are aware of this and therefore offer dedicated and courteous customer support services. These casinos in the first instance provide as much information as they can upfront so that players do not have to contact customer support. This information is usually provided in a series of frequently asked questions. There are several methods of offering customer support that include e-mail and telephone. The best casinos respond to e-mails quickly and provide toll-free numbers so that customers contacting them are not put to cost. However, the best way of providing customer support is through live help. The customer support representatives interact with the players online and in real time.
The customer base of online casinos is truly international because players from all over the world can access the casinos over the Internet. The best casinos recognize this and take certain steps to ensure that they are catering to as wide a customer base as possible. There are many countries where people do not speak English but engage in online gambling. Such players are uncomfortable wagering at casinos where the software is in English because they are not sure that they understand things correctly. Therefore the best casinos offer multilingual software that includes major European languages and even some Asian ones.
International casinos also allow players to wager in the currency of their choice. Hence the player does not have to exchange his currency for the currency of the casino and he can avoid the associated exchange losses.